Akwa Ibom State Government
Your home deserves to be counted.Properly. Fairly. Once.
The State Social Register is the list we use to decide which homes get help. We are checking that list, ward by ward. We want to know that every home on it is still there, fix what has changed, and link each home to one adult. That way, help reaches the right people.
Who we check
One adult per home —
and four ways to get there.
Not everyone in your home needs an ID. We need one adult. And there is a clear route for almost every situation.
A child can never be the person we check. Nobody under 18 counts, even if they hold an ID. If your home has no adult, we handle it as a special case instead.
First choice
The head of the home
Is the head of your home 18 or over, and at home? Then that is the person we check. The officer's device asks for them first.
Very common
Another adult in your home
The head may be away, ill, late, or have no ID. Then we check a wife, a husband or another adult aged 18 or over. We write down the reason.
Special case
An adult who needs extra help
Some adults cannot get a NIN or a BVN because they are very ill or disabled. The officer writes down why. A voter card, if they have one, is written down as supporting information only. Someone else then checks the case.
Nobody is dropped
And if none of that is possible
Your home may have no adult with any ID at all. Or no adult at all. You stay on the register. We write down the reason as a special case. Nobody is removed for having no ID.
The visit
What really happens at your door.
- 01
An officer comes to your home
The officer carries an ID card and a work device. If your home is not already on their list, they can take down its details there and then and send them in — a supervisor checks and approves every new home before it joins the register.
- 02
They read you the privacy notice
The notice says what we collect and what we do with it. The officer reads it to you first. Nothing is written down before that.
- 03
You check your home details
Names, ages, how people are related, who still lives there and who has moved out. The officer can see what the register says today. They change only what has really changed.
- 04
One adult gives one ID number
Your NIN (your National Identification Number) or your BVN (your Bank Verification Number). Never both. If an adult has neither, and there is a recorded reason why they cannot get one, a voter card can be written down as supporting information — it is not the same as being checked, and someone else looks at those cases. The officer also takes one photo of that adult, there and then, inside the official app. Your number is hidden as soon as it is typed in.
- 05
You get a reference number
The officer shows you a summary and goes through it with you. Then you get a reference number. Keep it. You need it if you want to complain about anything.
Nobody is dropped by mistake
If something goes wrong, you stay on the register.
This exercise cannot remove you. Not for a network problem. Not for a missing paper. Not for a missed visit. Each one has its own route, and every route keeps your record.
The check did not finish
The network may be down. Then we mark the check "still waiting" and try it again. It is not a failed check. It never counts against your home.
You have no NIN or BVN yet
You are not removed. Your home goes on a follow-up list, and where there is a recorded reason you cannot get one, a voter card can be written down to support your case. Get your ID when you can, then come back to us. There is a clear way back in.
Nobody was at home
If the officer misses you once, another visit is booked. No home is dropped because we did not find it one time.
Your details did not match
A person looks at your case, not a machine on its own. The officer at your door cannot change the answer. They cannot delete your record either.
What we will never allow
Your number is never shown again
Once your NIN, BVN or voter number is typed in, only the last four digits are ever shown. On screen, in every report, in every file and in every record.
No officer decides your result
The answer comes from the office that gave you the ID. No officer, ward lead or coordinator can set it, change it or turn it around.
Nobody may ask you for money
This is free. Asking you to pay is a serious offence. We look into it, and the officer can lose their access straight away.
Every look at your record is saved
Who opened your record, when, and why is all written down. That list can never be changed or deleted — not even by the people who run the system.
Common questions
What families ask us most.
Something not right? Tell us.
Wrong details. A visit that never happened. An ID that was refused, which you have now sorted out. An officer who asked you for money. Every report becomes a case with a named owner, a deadline and a reference number you can quote.